Offering the highest quality metals, reliably and ethically sourced, are key elements to our business and one of the many reasons we are a favoured supplier of manufacturers across the globe. This is reflected in our memberships of prestigious institutions and our approvals including ISO 9001, AS 9120:2002.Our companies work to a Quality Management System, as defined in BS EN ISO 9001/pr EN9120 and approved by the BSI. We work in partnership with the BSI, who carry out regular audits to ensure compliance with these standards. Our key objective is to provide our customers complete assurance and satisfaction in the quality of our products and services.We review our processes regularly to ensure an efficient and robust process is in place at all times, with necessary support and resources available.
Our key objective is to provide 100% satisfaction in the quality of our products and service. We have a fully trained team with significant industry experience who are happy to help our customers on any enquiries they might have. This includes everyone from our knowledgeable and experienced sales team to our fully trained technicians in the operations team.
Focus on Quality
Superior Steel Overseas’s quality focus extends across the company and its operations including people, products and processes. We regularly audit our own activities as well as being audited by our Quality accreditation body. Our employs a Quality Manager who is in place to ensure we remain at the leading edge of good practice.
We operate a fully integrated IT system from point of order entry through to invoicing. The system includes purchasing and delivery so our sales can advise you of availability and agree a delivery date at the time of enquiry. All the materials supplied by us are supported by fully traceable documentation which is stored electronically on our system for future reference.
The Quality Control Department is equipped with an extensive range of modern testing equipment to ensure the consistent quality and repeatability of all of our products. All equipment is maintained in the highest condition and accuracy is verified by regular external calibration.